7j7bd's Privacy Policy

Last Updated: 2026

1 Introduction

7j7bd is a safe and reliable online casino and sports betting platform for players in Bangladesh. We believe that protecting your personal information is a fundamental right. This privacy policy ("Policy") describes how 7j7bd collects your personal information, how it is used, where it is stored, and how your rights are upheld.

By using 7j7bd through our website, mobile service, or any digital channel, you agree to all the terms of this policy. We give your privacy the highest priority and keep your information secure using modern security technology including SSL encryption.

2 Information We Collect

7j7bd may collect various types of information to provide you with the best possible service. This information is divided into the following categories:

2.1 Registration & Identity Information

• Full name, date of birth, and national ID number (for age verification)
• Email address and mobile number
• Username and password (stored in encrypted form)
• Postal address (where required)

2.2 Financial Transaction Information

• bKash, Nagad, Rocket account numbers or bank account details
• Deposit and withdrawal amounts and dates
• Transaction history and reference numbers

2.3 Platform Usage Information

• Gaming history, bet amounts, and results
• Login time, session duration, and device used
• IP address, browser type, and operating system
• Information collected through cookies and similar tracking technologies

2.4 Customer Service Information

• Records of live chat conversations and email correspondence
• Details of complaints, requests, and their resolutions

3 Purpose of Data Collection

7j7bd uses your information only for specific, legitimate purposes. We never collect unnecessary or excessive information. The main purposes for which information is used are described below:

• Account Management: Creating, verifying, and maintaining your account and ensuring login security.
• Service Delivery: Running gaming, sports betting, and financial transaction services smoothly.
• Age Verification: Ensuring that only persons aged 21 or above use the platform.
• Financial Security: Preventing fraud, money laundering, and other illegal activities.
• Responsible Gaming: Monitoring your gaming behaviour and providing support when needed.
• Customer Service: Ensuring fast and effective resolution of your issues.
• Legal Obligations: Complying with applicable laws and regulations.
• Service Improvement: Analysing user experience to make the platform better.

4 Data Protection Methods

7j7bd uses the most up-to-date technology and methods to keep your information secure. Our security framework consists of the following layers:

4.1 Technical Protection

• SSL/TLS Encryption: All data exchanged between your browser and our servers is fully encrypted.
• Data Encryption: Passwords and sensitive financial information are stored in encrypted form.
• Firewall & Anti-Virus: Strong cybersecurity measures at the server level.
• Two-Factor Authentication: An additional layer of security for account access.

4.2 Organisational Protection

• Only authorised staff may access user information, and only as needed for their specific role.
• Staff receive regular training on data protection.
• All data access activities are logged and audited.

5 Sharing Information with Third Parties

7j7bd never sells your personal information to third parties for commercial purposes. However, we may share information in the following limited circumstances:

• Payment Processors: bKash, Nagad, Rocket, and banking institutions receive the information necessary to complete financial transactions.
• Service Providers: Partners who assist with technology, security, or customer service — only the necessary information, under strict confidentiality agreements.
• Legal Authorities: Where required to comply with a court order or applicable law.
• Fraud Prevention: Where cooperation with relevant authorities is needed to prevent illegal activity.

Outside the above cases, 7j7bd does not share your information with any third party without your consent.

6 Cookie Policy

Cookies and similar technologies are used on the 7j7bd website. A cookie is a small data file stored on your device that helps us improve our service.

6.1 Types of Cookies

• Essential Cookies: Required for the core functions of the platform, such as maintaining your login session.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to analyse platform usage and improve service quality.

You can disable cookies by changing your browser settings, though doing so may mean some services do not work correctly.

7 Data Retention Period

7j7bd does not retain your information for longer than necessary. Data retention periods are set as follows:

• Active Account: All information is retained for as long as the account remains active.
• After Account Closure: Information required for financial and legal obligations is retained for the specified period.
• Transaction Records: Retained for the period required under financial regulations.
• Customer Service Communications: Retained for as long as needed to resolve disputes.

Once the retention period has ended or the information is no longer needed, it is securely deleted or anonymised.

8 Your Rights

As a user, you have the following rights over your personal information:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request that incorrect or incomplete information be corrected.
• Right to Erasure: In certain circumstances, you may request that your information be deleted (subject to legal obligations).
• Right to Restrict Processing: If you have reason to do so, you may request that processing of your information be temporarily paused.
• Right to Object: You may object to your information being used for certain purposes.
• Right to Data Portability: You may request your information in a structured, commonly usable format.

To exercise these rights, contact us at [email protected]. We will respond to your request as quickly as possible.

9 Privacy of Minors

7j7bd strictly prohibits anyone under the age of 21 from using the service. We do not knowingly collect personal information from any minor. If we become aware that a minor's information has been collected by mistake, we will delete it immediately and close the relevant account. Contact [email protected] regarding this matter.

10 International Data Transfers

In some cases, your information may be processed outside Bangladesh for technical service purposes. In such cases, we ensure that:

• The receiving party provides an equivalent standard of data protection.
• A proper legal basis exists for the data transfer.
• Contractual safeguards are in place to protect the security of the information.

11 Policy Changes

7j7bd may update this privacy policy from time to time. For significant changes, we will notify you in the following ways:

• By displaying a clear notice on the platform.
• By sending a message to your registered email address.

If you continue to use the platform after a policy change, you will be considered to have consented to the updated policy. We therefore recommend reviewing this page regularly.

12 Contact Us

For any questions, concerns, or requests regarding your privacy, contact the 7j7bd support team:

• Email: [email protected]
• Live Chat: Available 24/7, support in Bengali and English

We will consider all your privacy-related requests seriously and respond as quickly as possible.